Almond Laboratories achieves 90% service level improvement: Success story

Almond Laboratories improves its service level from 90% to 99% thanks to Imperia: Success story.

In this article, we present our success story with Almond Laboratories, a company specialized in organic and vegan food products, we tell you how they have experienced a significant improvement in their service level and transformed their company’s supply chain thanks to the use of our tool.

In an interview, Jesús Robles, Operations Director, Joaquín López, Planning Manager, and J. Alberto Iniesta, Logistics Manager, give us their testimony about their experience working with Imperia.

Would you like to improve your service level? See how Almond Laboratories achieved a 90% improvement with Imperia in this success story.

Challenges at Almond Laboratories

Companies belonging to the food industry have experienced significant cost increases in raw materials, containers and packaging, directly affecting the decrease in their gross margin. In addition, for Almond Laboratories, another challenge was in the planning of customer service. This is due to the fact that prior to the implementation of the Imperia tool, this was carried out manually and in a more rudimentary manner.

The digitization of supply management has had a positive impact on the company, allowing them not only to save costs but also to improve the level of service to their customers. This improved level of service has been a key factor in their ability to be more competitive within the organic and vegan food market in which they operate.

Almond Laboratories improves its level of service with Imperia

Imperia has provided Almond Laboratories with a unified platform to improve demand planning, production and purchasing. Thanks to this, they have been able to improve service levels from 90% to 99%.

Nivel de servicio

90%

Before Imperia

99%

After Imperia